Privacy Policy
1. Introduction
Welcome to wanex (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.wanex.store (the “Site”) or interact with our services.
2. Information We Collect
2.1 Personal Information
We may collect personal data that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
2.2 Automatically Collected Information
When you visit the Site, we automatically collect certain technical data, including:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Pages viewed and navigation paths
3. How We Use Your Information
We use the collected information for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected] or via phone +1 (971) 512-5047
- Improving the Site, products, and services
- Personalising content and marketing communications (with your consent)
- Complying with legal obligations and protecting our legal rights
4. Sharing and Disclosure
We may share your information with third parties only as necessary:
- Service providers that process payments, ship orders, or host the Site
- Legal authorities when required by law or to protect our rights
- Business partners for joint marketing activities, but only with your explicit consent
We do not sell, rent, or trade your personal data to unrelated third parties.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records are typically kept for seven (7) years for tax and accounting purposes.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal exceptions
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [email protected].
7. Security
We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or alteration. However, no internet transmission can be guaranteed 100% secure.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyse traffic, and deliver personalised content. You can manage cookie preferences through your browser settings.
9. Links to Third‑Party Sites
The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.
10. Changes to This Privacy Policy
We may update this policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the new terms.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (971) 512-5047
Address: 8155 North Riverside Court, Portland, Oregon 97242, United States
Effective Date: April 15, 2026